KM
Karabo M

1 reviews | Active since May 2018

27 Feb 2019, 09:23

MR Price Home Couches

My couch was made substandard material and the proof is in how its breaking down less that a year after purchasing it. To make matter worse after reporting it im give and email to send my complaint to buy the email address doest work. It keeps bouncing back

0
Replies (4)
Mr Price Home
Mr Price Home's reply01 Mar 2019, 11:05
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

Please be advised that you can return the couch to us and we will assist you further.

Many Thanks 

Mr Price Home

KM
Karabo M's update29 Apr 2019, 12:17
Reviewer Update
Thank you for th eresponce, the couch was fetched by the manufacturing company and when i followed up this morning i was told that the couch was delivered back to Mr Price and i must now come pay for delivery. Why am i paying to have this rectified?
Mr Price Home
Mr Price Home's reply29 Apr 2019, 12:29
Official
Hi Karabo,

I trust you are well.

Please provide us with your order number or email us proof of purchase to *** and we will assist further.

We do apologise for the inconvenience caused to you.

Regards,
Mr Price Home

KM
Karabo M's update29 Apr 2019, 12:48
Reviewer Update
Just sent it through