GB
Georgina B

1 reviews | Active since Dec 2013

29 Jun 2022, 11:26

Mr Price Home at Irene Mall is a waste of time

Don’t bother going to the Irene Mall Branch. In all the years I’ve had my account with them, I have never been asked to produce my ID to verify anything when paying using my account. I was asked for my ID today, which I didn’t have with me, and was then told they cannot help me because they need to verify I am the card holder.

If this is standard practice then you should NOTIFY your customers of the change. I will be closing my account soon and will not be shopping at any of their stores again.

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Replies (1)
Mr Price Home
Mr Price Home's reply29 Jun 2022, 18:27
Official

Hi  Georgina 
 
Please accept our apologies for the above incident.  We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
 
 
Warm Regards, 
Mr Price Home 
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