CN
Colleen N

1 reviews | Active since Nov 2019

08 Nov 2019, 21:15

Mr Price Home @ Design Quarter

Mr Price Home at Design Quarter customer service is non existent. I've been in several times to try and order a couch. I just get a gesture in the direction of the self-service terminals and that's it. When I ask for help, a staff member will wander off aimlessly to call a "manager" who never appears. Questions relating to fabric choices etc remain unanswered. I've now been trying, for the last couple of hours, to order online. Their online ordering system is hopeless and their helpline non-existent (like their in-store service). I will never shop at their Design Quarter store, or, for that matter, at any of their other stores for that matter. I'd rather spend my money elsewhere

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Replies (1)
Mr Price Home
Mr Price Home's reply09 Nov 2019, 10:00
Official
Good Day Colleen,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager for store name and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks
Mr Price Home