FH
Firdaus H

1 reviews | Active since Jan 2022

06 Sept 2022, 16:43

Mr price home

I'm very disappointed in MRP customer service I was still busy speaking,to the women about online order and then the next minute.... She just hangs up the call

I purchased a comforter and bed sheet set The total was R404 Paid it on Saturday

Just for them to send me an email saying my order was canceled

Now they are sending me a voucher to value of R404

Im not gonna pay in stores the same price of the stuff I bought online

Now only get 1 comfort for R400 instead of two

And everything that I bought this far online Everything is dirty and has stains and marks on it

So basically I just want the stuff I ordered

I had 2 orders so now my other order is put on hold and I was suppose to collect it yesterday the 5 of September

So basically i Want the 2 items I paid for

0
Replies (3)
Mr Price Home
Mr Price Home's reply06 Sept 2022, 17:21
Official
Hi  Firdaus 
 
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. 
 
Many thanks, 
Mr Price Home 
FH
Firdaus H's update07 Sept 2022, 10:31
Reviewer Update
Bad customer service..... Don't waste your time airtime by even trying to call them..the consultant will just drop the call in the middle of the conversation
FH
Firdaus H's update07 Sept 2022, 12:31
Reviewer Update
  1. Another order cancelled