Mr Price Home

Good day<br> <br> Goods delivered not in state to be assembled:<br> <br> I would like to complain about my online order ((#***) that I just had to send back with the couriers as the wingback chair ordered did not have *****s long enough for the chairs to be put on. I tried to do it whilst the couriers were there myself and couldn't, even the couriers were unable to and said the legs couldn't be put on as the *****s were short. I am very unhappy that my refund has to be done through a voucher and not cash and the fact that whilst I had to pay for everything (R3750) upfront, my refund can only come days later. I expect cash back as I dont want to use a voucher at MRP home. I stand to be corrected but I'm not sure if this is allowed per the Consumer Protection Act. I payed cash in-store for this item and dont understand why my refund cannot be done as such.<br> <br> Nokwe