1 reviews | Active since Feb 2010
Mr Price Home
<p>Mr Price Home's online store is buggy, but they refuse to even check for a bug! They sent me the wrong size shoe, but insist that the 'item's number means the size is right'. I had to choose between paying more than the price of the shoe to return it via courier, or go to a physical store. I eventually found the time to go to the store, only to find NO customer service desk for returns and a queue of more than 100 people! What makes them think someone shopping online has time to stand in a queue for HOURS? Mr Prce should rectify THEIR mistake and do right by me, and send me the correct sized item AT NO EXTRA CHARGE! I will be contacting the consumer board on Monday about this. They should not be allowed to get away with what amounted to *****ing from me!</p>
Hi Vanessa
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Hi Vanessa
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
No one has contacted me yet, so I have now reported you to the National Consumer Commission - hopefully they will prevent you from *****ing from your customers the way you've done to me!
No one has contacted me yet, so I have now reported you to the National Consumer Commission - hopefully they will prevent you from *****ing from your customers the way you've done to me!