JL
Jason L

1 reviews | Active since Dec 2016

18 Feb 2017, 16:01

Mr Price Design Quarter and their staff.

<p>My partner and I have on a few occasions visited the Mr Price Home in design quarter Johannesburg and we really cannot believe the terrible staff and customer service. Not once have we ever been asked if we need help by a staff member, the store is always disorganised and the staff (including the manager) sit around on the furniture talking in groups and pay absolutely no attention to customers. When you do ask for help it is clear you are inconveniencing them. Not once but literally on several occasions have we been completely shocked by how little they care. We walk straight out of the store and into woolworths, guess what... incredible and friendly service EVERYTIME! I will never visit the design quarter store again. </p>

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Replies (2)
Mr Price Home
Mr Price Home's reply18 Feb 2017, 16:25
Official

Good Day

Please accept our apologies for the above incident.

Your post will be sent off to the Regional Manager for Design Quarter and you will receive personal feedback shortly.

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP

Many Thanks

Mr Price Home

JL
Jason L's update18 Feb 2017, 16:32
Reviewer Update

Thank you for your response. I think it is important to note that this is not experience across other stores but consistently the design quarter store.