TB
Thinus B

1 reviews | Active since Oct 2010

08 Jan 2023, 22:28

Mr Price - Bunch of *****s/*********. Don't buy gift cards, the funds will get lost/******!!!

If you enjoy wasting money go and get yourself a Mr Price Gift Voucher, you'll end up paying and zero funds on the card.

Purchased a R400 gift voucher from Mr Price Kolonade Retail Park on the 23rd of December as a Christmas gift for my Mom. They also clearly stated that whoever is coming to claim the voucher need to come with an ID as a ***** prevention measure. So my Mom phoned me on the 4th of January from Mr Price Witbank advising that the Witbank store said there is a zero balance on the card yet there was no claim against the voucher. They tried to contact Mr Price Kolonade Retail Park store without any luck. I then went to the store myself to try and get their mess resolved just to be told that there was lots of ***** over December and we need to go to a Police station for an affidavid!! It's absolutely ridiculous & pathetic to say the least Mr Price.

You are the *****s!!!!! How do you put a system in place i.e. claimant providing ID, yet there was no record of any claim against the voucher. Sounds like you have serious internal ******** problems.

Beware potential customers/victims, you'll get taken for a ride and end up wasting your money. Rather get a voucher elsewhere.

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Replies (1)
Mr Price Home
Mr Price Home's reply09 Jan 2023, 16:40
Official
Hi  Thinus Bierman


Please accept our apologies for the above incident.  We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
 
 
Warm Regards, 
Mr Price Home