1 reviews | Active since Sept 2010
Mr P Home service is disgusting
Your customer service is beyond shocking. Mariam, manager of Table Bay Mall does not call back (after FIVE messages left). I removed a Mr P Home trolley from a bin digger and called for them to collect. I tried at least 12 times in total, getting through on 5 occasions, leaving a message on each call. The one lady (Sheridan) told me that they do not have transport to collect (we are 2kms from the store, so surely someone could have walked to fetch). I tried head office in Durban about 10 times, not getting through to anyone. In this day and age, surely customer service is paramount, you guys deserve to have your business fold. Trolleys cost thousands and you are not interested in collecting? Who pays for these? Customers. MD, please chat to your staff (if you ever get to speak to them, as not ONE knew your name).
