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jennifer P

1 reviews | Active since Sept 2024

14 Sept 2024, 17:29

Mother and Children left destitute and cold!

I am very upset and disappointed in your horrible service. I have ordered three items on the 10th, was told one was out of stock but that the rest of my items were on the way. I was ok with that since the mattresses were most needed to assist family (Mother and two young children) in need sleeping on a cold floor sick with flu. Now I just received notification that my whole order has been cancelled without explanation. How do I get notification that my order is on the way and then four days later be told my order is cancelled without the curtesy of informing me of why. Even with a refund, I will now have to wait five working days before I can assist this family while you and your team will be going to bed warm and snug. We try and help with the little that we have, and I thought that's what Mr. Price was about too. So Sad!

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Replies (1)
Mr Price Home
Mr Price Home's reply16 Sept 2024, 10:41
Official
Good Day

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team leaders, who will handle this matter personally with you.

Many Thanks 

Mr Price Home