ZK
Zeenat K

1 reviews | Active since Jan 2021

14 Feb 2025, 12:57

Mixed reviews about mr price home tygervalley, do better!!

I'm actually quite disappointed in the service and customer service at Mr Price home , Tygervalley .After back and forth calling and even going in store dealing with a consultant that looked as if she wasn't even interested in helping, and mind you didn't help! Just brushed me off .no correspondence and waited over 2 weeks , when finally a friendly , most helpful assistant named Zanele went out of her way to assist me and locate my order and made sure it's all there .To the managers , I'm disgusted how your other staff handled my queries and treated me , they need to go for customer service training. But a special thank you and gratitude to Zanele , please treat her to something special, she was kind and patient and did what she could to locate my order .your other staff could learn from her !!

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Replies (1)
Mr Price Home
Mr Price Home's reply14 Feb 2025, 13:18
Official
Hi Zeenat Kippie


Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price Home Tygervalley will be in contact with you shortly. 
 
Kind Regards
Mr Price Home