Missing *****s

<p>I ordered 2 chairs Your order: # ********** 23450</p> <p>online, the one did not come with any *****s.</p> <p>this was reported to Nontando 2 weeks ago, </p> <p>so far they've asked me for a photo & Ive not heard anything & not received a replacement nor any *****s. This is poor service</p>