LC
Louis C
1 reviews | Active since Feb 2014
05 Jan 2016, 16:48
Missing Items
We ordered two couches from Mr Price Home Online and to our disappointment found that one of the cushions are missing. After two days of dealing with the call center we were told to wait until the 11th until the supplier opens and they might have stock or they can send a replacement couch. <br> <br> We feel this is not acceptable and humiliating as we are expecting guests the weekend. Why cant Mr Price just ship the cushion from the replacement couch to us?<br> <br> We can't replace the existing couch because of it's size and the logistics of getting it into our property.
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Mr Price Home's replyOfficial
06 Jan 2016, 11:41Hello mavericklc,
We sincerely apologise for the inconvenience you have incurred.
You will be contacted by our E - commerce Supervisor who will handle the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks.
Mr Price Online Shopping.
We sincerely apologise for the inconvenience you have incurred.
You will be contacted by our E - commerce Supervisor who will handle the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks.
Mr Price Online Shopping.
Best regards,
Mr Price Home's reply06 Jan 2016, 11:41
Official
Hello mavericklc,
We sincerely apologise for the inconvenience you have incurred.
You will be contacted by our E - commerce Supervisor who will handle the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks.
Mr Price Online Shopping.
We sincerely apologise for the inconvenience you have incurred.
You will be contacted by our E - commerce Supervisor who will handle the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks.
Mr Price Online Shopping.
Best regards,