1 reviews | Active since Jul 2017
Misleading product information
<p>I bought what I thought was a bed and matress from Mr Price Home . The picture shows a bed and base.</p> <p> </p> <p>When I learnt that it is just a base, I cancelled my order. Two weeks ago.</p> <p> </p> <p>I am still waiting for a refund of R1300. I spoke to customer service at length. I am not spending the money at Mr Price Home.</p> <p> </p> <p>I need that refund to happen today</p> <p> </p> <p>I sent all the necessary information ********** two weeks ago and I still don't have a refund</p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to the Online Team, who will be in contact with you to advise on resolution.
Kind Regards
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to the Online Team, who will be in contact with you to advise on resolution.
Kind Regards