IS
Imraan S

1 reviews | Active since Jul 2011

09 Oct 2016, 21:59

Manager told me not to buy for R1200

<p>I picked 3 of the same items and 1 of it scanned incorrectly. My total value purchase was R1200 and the 1 item scanned R70 more than it should. The manager told me she cannot override the price and when I asked her if I should leave the rest of my purchase she said that is my choice. Is this how this brand treats it's consumers????</p>

0
Replies (1)
Mr Price Home
Mr Price Home's reply10 Oct 2016, 13:27
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price Home