LATE / NO DELIVERY

I placed a bulk order of 208 napkins with Shihir, made full payment in December and still waiting for my order.<br> He is bad in keeping a customer informed, I had to phone him most of the times asking about my order, even before being invoiced, I had to phone him to remind him to send the invoice. Now that I have paid he said it takes two weeks for shipment to be sent to the Store near me which is in Carlswald. I phone him beginning of January asking when my order will arrive and he said in two weeks. I phoned on the 29th Jan and he said he was about to call me to find out if the store has contacted me. I decided to go to the store without informing him when I got there I was told that they never received my order and Shihir phoned them immediately after I spoke to him to ask if they cant source out napkins from the other Mr Price Home stores. I have a wedding I'm preparing for, they are delaying my order. I was promised that things will be shipped but now they are sourcing stock from the other stores. This is unprofessional and a bad service. They should advance their online shopping because I tried purchasing these online but the order couldn't go through because of the quantity.