AM
Anth M
1 reviews | Active since Feb 2014
26 Oct 2020, 17:41
Insulted
Collected my order today of over R2000. The courier bag had a hole in and my white duvet cover had a black mark on it. The cashier exchanged it in store BUT wanted to charge me for a bag!! 50c is nit a lot, but out of principal I will not pay for a bag when my orders bag had a hole with damaged goods. Then to top it off, the staff spoke in their language and I can only assume what was said. I would have like it if they at least insulted me in English to understand it!! Please note, that as a Hotel Manager, I will not buy from Mr Price home again. And to think, I needed 24 bath sheets at R379 plus bath sheets at R300.....I wont go the Mr Price Home.
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Replies (1)Mr Price Home's replyOfficial
31 Oct 2020, 13:54Good Day Anth,
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Mr Price Home Northgate and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Home
Mr Price Home's reply31 Oct 2020, 13:54
Official
Good Day Anth,
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Mr Price Home Northgate and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Home
