WL
Whitney L

1 reviews | Active since Dec 2016

17 Dec 2016, 14:07

Indifferent, take it or leave it attitude, it's not express its ambiguous

<p>I placed an order on line on the 14th December for express delivery which they say will take 1 - 3 days. On the 3rd day the status is still "shipped" I went onto the online chat to enquire and the response or lack there of from the consultant, Ashley, Is the order will be delivered next week yet I paid for an express delivery taking into account that I would be on holiday from next week. The consultant was absolutely hopeless, she offered no resolution to my dilemma and appeared entirely indifferent. Attached are screenshots from the chat</p>

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Replies (2)
Mr Price Home
Mr Price Home's reply17 Dec 2016, 14:15
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

Mr Price Home
Mr Price Home's reply17 Dec 2016, 14:15
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price