JA
Jean A

1 reviews | Active since Sept 2016

02 Feb 2018, 13:38

Incorrect pricing on goods on special

There was a special on sheets in December and I needed to get two. The shelves were a mess and finding the correct sheets was an issue. When I eventually went to pay for them I was charged more than it was supposed to be and the cashier advised that there was no special on sheets. (One fitted or flat sheet with two pillow slips). I was annoyed and then even more so when I got home and realised that one of the sheets was a flat sheet instead of a fitted sheet. Unfortunately I had already taken it out of the wrapping and thrown the wrapping away. When I complained I was sent a voucher for online orders. I don't do online orders and after that experience I don't think I will easily go back to Mr Price Home again.

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Replies (1)
Mr Price Home
Mr Price Home's reply02 Feb 2018, 16:08
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price