Incorrect Price and poor service

Hi there

We went into the MR Price home store over the weekend, and purchased two curtains, in demo they were priced at R399, one of the sealed pack price was removed and the there was priced at R559.

We then proceed to ask the sales team what is happening with the prices and they first refused to give into us at the price it was shows on the demo. I then requested that they contact the manager or head office to ask what the correct thing to do. They refused to contact they manager as they do not work on weekends, I then proceed to call the customer service and handed my device ver to them in which the agent said they need to contact their store manager to resolve the issue.

they proceed to the back of the store in which they stated they contacted their manager and she said to them they can only give us one curtain"the demo hanging" at R399. I requested to speak to the manager in which they refused for me to speak to and said she will contact me on Monday. it is now Tuesday and I have not received a call from the manager.

We have purchased they curtains, however this is not fair and the price displayed is what we as customers see and use to purchase items, the customer service received during this was poor and staff were talking about us as customers while in-front of us.

Store: Table Bay Mall - Mr Price Home