JH
Joyce H

1 reviews | Active since May 2016

10 May 2016, 09:20

Incorrect Item Received

<p>I ordered items online and one of the items were incorrect, or shall i say probably falsely advertised.</p> <p>I had the item sent back and i have received the "new" item today and its the same as what was sent back. (see images)</p> <p>The item was supposed to have a "pencil case" included and the 4 permanent markers are NOT permanent but normal markers that rub off of my hand. Now permanent is supposed to remain.</p>

0
Replies (3)
Mr Price Home
Mr Price Home's reply10 May 2016, 10:50
Official

Hi,

Please could you forward your contact number we would like to contact you directly.

Many Thanks

Mr Price

Mr Price Home
Mr Price Home's reply10 May 2016, 10:50
Official

Hi Joyce.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

JH
Joyce H's update10 May 2016, 11:12
Reviewer Update
*** is my contact number