Incorrect item delivered and 3 months later still not replaced with correct item

On 28 Dec 2020, at 13:42, MSM Technologies <***> wrote:

The following wrong item is delivered today 4 seater table instead of 6 seater table We did not accept delivery The driver acknowledged and took the item back We made a note on the delivery document Attached a copy on the email Wrong item code *** We paid R2000 for a 6 seater table with assembly We still await over 3 months for the right item to be delivered