TB
TUMANG B
1 reviews | Active since Dec 2011
21 Dec 2020, 14:09
Incomplete order and rotten couches
I bought two couches valued at 15k. Only one was delivered. And it had mould. When I inquired about the other one I was told " sometime in the week".
Two days later, i called online to inquire again, but tye line was bad and I asked the consultant to return my call, he refused.
I then went to Mall of Africa where the order placed, tye manager was put on hold for almost an hour . The rotten couch has not been replaced and the missing one still not delivered.
If ypu plan of buying furniture, save yourself the trouble and consider other options
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Replies (1)0
Replies (1)Mr Price Home's replyOfficial
22 Dec 2020, 14:53Good Day Tumang,
I trust you are well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
I trust you are well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
Mr Price Home's reply22 Dec 2020, 14:53
Official
Good Day Tumang,
I trust you are well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
I trust you are well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
