SG
Sibongile G

1 reviews | Active since Apr 2018

04 Apr 2018, 14:44

*********** Staff

I settled the outstanding balance on the 17th of December at the Glen Mr Price Home. I completed the forms to have my account closed, i was assisted by the store manager. To my surprise the forms were never faxed to MRP head office., according to the latest statement i owe an amount of R245 for airtime which is being charged to the store account.

I am not using the airtime being charged on the account. Can someone competent close the account because I do not need it and reverse the charges of the account. I refuse to pay for something that i requested that it should be closed in December.

Kindly deal with your *********** staff

0
Replies (1)
Mr Price Home
Mr Price Home's reply29 May 2018, 11:08
Official

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price Home