CM
CONNY M

1 reviews | Active since Jul 2012

08 Feb 2017, 12:42

IM FED UP

<p>REFUND OVERDUE - ********** 08272</p> <p> </p> <p>AFTER I HAVE BEEN TOLD SOMEONE WILL CALL ME...STILL WAITNG , OVER A WEEK</p> <p>I WAS TOLD TO GO TO THE BANK TO GET A LETTER THAT SHOWS THE ACCOUNT WAS CLOSED.</p> <p>I DID THAT BUT THE BELOW EMAIL IS WHAT I GET ....WHY TELL ME TO GO TO THE BANK AT THE FIRST PLACE...EN SEEING THAT YOU HAVE SOMWONE AT ABSA WHY CANT YOU TELL THAT PERSON TO CHECK, ALL I WANT IS MY REFUND (R1400) WHICH OBVIOUSLY YOU DONT WANT TO PAY.<br /><br />Good day</p> <p>BELOW IS THE RESPONSE FROM THE FINANCE DEPARTMENT</p> <p>You will need to take this up with your bank, it could be that the REFUND rejected into a suspense account due to closure of the account.</p> <p> </p> <p> </p> <p>Kind regards</p> <p><br /> <br />Nivashni Manilal <br />Call Centre Agent <br />MR PRICE GROUP <br />T: + ********** 8000 <br />E: ********** <br />W: http://www.mrpricegroup.com</p>

0
Replies (1)
Mr Price Home
Mr Price Home's reply08 Feb 2017, 15:27
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price