IF MR.PRICE CELLULAR CAN NOT SERVICE THEIR CLIENTS - MR PRICE SHOULD CLOSE THE SHOP DOOR AND THROW THE KEYS AWAY.

I PURCHASED A NEW CELLPHONE IN APRIL,2025- MODEL ZTE 7060 SALT A34 AT ONE OF THE MR.PRICE STOES AT CAPE GATE, BRACKENFELL, KRAAIFONTEIN.I TOOK OUT A DEVICE INSURANCE FOR THE SIX MONTHS AS REQUESTED AS I BOUGHT IT IN CREDIT.IN THE MIDDLE OF OCTOBER,2024- THERE WAS A INCIDENT AT HOME WITH THE CELLPHONE AND THE CELLPHONE GLASS CRACKED ON THE TABLE.I THEN WENT TO THE MR.PRICE CELLULAR AT CAPE GATE SHOP No.11512 AND 3 SALES LADIES ATTENDED TO ME AND I WAS ENQUIRING ABOUT THE CELLPHONE CRACKED GLASS REPAIR.THE SALES LADIES WERE EXTREMELY RUDE- ALL WANTED TO SPEAK TO ME- ONE WANTS TO SPEAK BETTER THEN THE OTHER BY ASKING ME:-WHERE IS THE WARRANTY INVOICE,WHEN DID YOU BUY THE CELLPHONE, REPAIRING THE CELLPHONE GLASS WILL TAKE 21 DAYS........ I WAS REALLY ANNOYED AND DID NOT EXPECT SUCH APPROACH AND I LEFT THE SHOP.ON THE 05TH NOVEMBER,2024- I WENT BACK TO MR.PRICE CELLULAR TO SPEAK TO A MANAGER AND I ARRIVED THERE ONLY TO HEAR FROM MANAGERESS(FIRAANAH) THAT THREE SALES LADIES WERE SUSPENDED AND THE MANAGERESS FIRAANAH MENTIONED THAT SOME ISSUES IN THE SHOP. I EXPLAINED TO THE MANAGERESS( FIRAANAH)OF THE RUDENESS STORY OF THE SALES LADIES AND THAT TOLD HER THAT I WENT TO ANOTHER PAKISTAN OWNER CELLPHONE REPAIR SHOP AND HE COULD REPAIR THE CELLPHONE GLASS FOR R400 AND I COULD WAIT FOR IT THE SAME DAY. I WAS NOT HAPPY OF THE WAY I WAS TREATED IN MR .PRICE CELLULAR SHOP......AND TO HEAR THAT THE CELLPHONE REPAIR SHOP IS IN DURBAN AND THE CLIENTS MUST PAY FOR THE COURIER PACKAGE TO AND FROM DURBAN AND THE TECHNICIAN MAY DECIDE NOT TO REPLACE THE CELLPHONE BROKEN GLASS. MR.PRICE CELLULAR SHOULD SERVICE THEIR CLIENTS CORRECTLY IF NOT MR.PRICE CELLULAR SHOULD CLOSE THE SHOP DOORS AND THROW THE KEY AWAY.