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Asieduwa O

1 reviews | Active since Feb 2018

19 Feb 2018, 13:27

I regret ever ordering online from Mr Price Home

Update: Mr Price Home managed to deliver only ONE out of the THREE items outstanding. The most annoying bit is this: when the delivery was made, I told the courier he was still missing items. Courier told me once again that the issue was from the warehouse so I should send yet another email. I sent the email with the picture of the item delivered and advising that there are still 2 items outstanding. The response I got was that I should confirm I have received the entire order. What is wrong with your customer service personnel? Can they not read? How can I send an email advising that you still have 2 items to deliver and receive a reply that I should confirm I have received the entire order??? Is there no communication between the warehouse and your customer service? Never again will I order from Mr Price. Utterly useless!

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Replies (1)
Mr Price Home
Mr Price Home's reply20 Feb 2018, 10:42
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price Home