I'm so frustrated!!!!!!!!!

<p>One the 31st of January 2017, I ordered a 3 seater sofa from Mr Price home Online. For reasons that were never explained to me, my payment wasn't reflecting, and I had to email my proof of payment. By the way, I found all of this out because I called them, repeatedly, to found out what was taking so long. My payment finally reflected, and once again, I had to call them repeatedly to find out why delivery was taking so long. No one ever called to explain. The couch finally gets delivered today, and it's a mess! It's filthy, there are stains on it I do not understand, the thread is coming apart, and the left corner gives out when you sit on it. I'm so fustratef right now. This entire experience has been like pulling teeth!!</p>