How much longer should I wait?

Before writing this, I went through the other reviews just to see if I was the only person experiencing this issue but it seems that we are many.

I made a purchase for 4 items online on the 9th of September 2022. It is the 5th of October 2022 and I still have not received my items. I called customer service on the 23rd September 2022 to find out what is happening only to be told that the order was still being processed. How?

I then received an email on the 27th stating that the reason the order was still being processed is because I had selected the incorrect store for the items to be delivered and that I would need to provide the correct STORE ADDRESS for the shipment. The consultant said that I had selected an apparel store instead of a Home sote. Firstly, how does an apparel store show on a Home store page? How does that then become my fault? Is it not a system error? Secondly, how on earth is a customer supposed to provide a store address when on the app all I selected was the store name.

Then I went back to my app and checked which store I had selected only to find out that it's the very same store I have been selecting all along. Honestly, it doesn't make sense what has changed. I called in various times and I'm told that I will have to wait. I emailed the consultant who was so rude to me and basically said up yours in email form. I proceeded to email the MRP help address and I still have not been answered 5 days later.

I am so frustrated because the countless orders I have placed in the past have been seemless, I have never thought that this would happen to me. I did not expect to struggle like this because I paid in full for this order. The customer service agents that MRP have hired are truly not efficient, even the attitude they give you does not suggest that your problem will be sorted out promptly.

I placed an order on the 9th of September, today is the 5th of October. This order is taking a whole month to get to me. How much longer do I have to wait for my order that usually arrives within a week of being placed?