HW
Hendre W

1 reviews | Active since Mar 2021

29 Mar 2021, 19:02

Horrible service and staff

Ordered and paid for 8 dining room chairs on 22 March 2021. Online order still shows order cancelled, altough we paid in full. Customer service via the phone is pathetic and non existent. The whatsapp operators are useless, 8 diffirent operators "escalated" the matter and then marks the matter as resolved without any feedback.

Others say they will provide feedback and then never respond and also marks the matter as resolved.

They are willing to take your money but no service and feedback. If you dont have the products refund the money.

To summarize useless company with even more useless employees. Dont waste your time or money with this company.

0
Replies (1)
Mr Price Home
Mr Price Home's reply05 Apr 2021, 13:37
Official
Good Day,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 
Mr Price Home