MV
Maryke V
1 reviews | Active since Oct 2024
29 Oct 2024, 08:20
Horrible customer service at Mr Price Home
I’ve ordered a few items online at Mr Price Home. The items got delivered in drips and draps, not at once with no upfront communication. Some items are still outstanding after almost a month of following up with the help centre. Promises were made for delivery and still nothing. Finally received an email stating delivery has been completed and case closed. Still did not receive all the items which was paid for. Absolute horrible experience.
Helpful (0)
Replies (2)0
Replies (2)Mr Price Home's replyOfficial
29 Oct 2024, 14:13Hi Maryke Venter
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price Home
Mr Price Home's reply29 Oct 2024, 14:13
Official
Hi Maryke Venter
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price Home
MV
Maryke V's updateReviewer Update
04 Nov 2024, 21:16Still not resolved! No delivery of order paid for. At least refund if not being able to sort out your own couriers. Worst customer experience ever!
MV
Maryke V's update04 Nov 2024, 21:16
Reviewer Update
Still not resolved! No delivery of order paid for. At least refund if not being able to sort out your own couriers. Worst customer experience ever!
