Horrible customer care

Worst service ever, I purchased a headboard and decided I didn't want it anymore the next day after delivery I tried to take it back but I was told it should be returned back the same way I purchased it. I called the call center every day for a week and all they did was put me on hold for 20min or more without helping me, I finally got someone to help me but that ended with a promise that someone would come collect this headboard but it's the second week now without help and still stuck with this headboard. Thank you mr price customer care call agent's for making life so horrible.