DJ
Dana J
1 reviews | Active since Jul 2010
02 Jul 2015, 11:29
Good service: Replacement of Faulty Item
We purchased a couple of dinner plates from Mr Price Fourways Crossing .. while heating the dinner plates in the microwave, we heard a noise and immediately investigated. Upon investigating we saw that one of the plates had cracked.. not good, especially when it said Microwave / Dishwasher friendly.<br> <br> Anyhow, I raised this with the customer services at head offices. I was requested to email the photos of the said item by a polite Sithembiso Ndlovu . and this morning received a note from Charnee Fynn to say that we could go and have the plate replaced at our nearest branch.<br> <br> Thank you Charnee and the team involved.. much appreciated
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Replies (1)Mr Price Home's replyOfficial
02 Jul 2015, 11:35Hello DaJe,
We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.
Such feedback encourages the Call Centre staff to continue meeting our customer's expectations.
Mr Price Home
We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.
Such feedback encourages the Call Centre staff to continue meeting our customer's expectations.
Mr Price Home
Mr Price Home's reply02 Jul 2015, 11:35
Official
Hello DaJe,
We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.
Such feedback encourages the Call Centre staff to continue meeting our customer's expectations.
Mr Price Home
We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.
Such feedback encourages the Call Centre staff to continue meeting our customer's expectations.
Mr Price Home
