HM
Helen M

1 reviews | Active since Feb 2012

04 Sept 2021, 19:09

*****?

Why?? When you return items to Mr Price do you have to get a new voucher every time. Why can't they just add it all onto one?

I had 11 vouchers, some I have not used yet, but the balance is zero. I have sent a few emails asking for statements on these vouchers and for the balances. They sent this to me previously, so why can't they do it now? I don't get any reply from emails sent. There must be a record for the things bought with the vouchers. Surely my signature would be on the document. When I phoned customer services they told me one of the vouchers had a zero balance and a kids table a chairs was bought using it. I did not buy this, my kids are 25 and 30. I don't have grandchildren. Where is the signed document for this purchase. I would like to get statements to see who is buying items using my vouchers.

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