Former good customer

Pity you don't have zero stars or perhaps minus stars. I bought some furniture from Mr Price for delivery and assembly at my home. Firstly the delivery date on the system was 28 March 2023, and three days later the furniture was only delivered. On delivery the gentlemen told me that there was no assembly booked. I distinctly remember checking the assembly required field on the MR P app, after calling the call centre I was told I could reject the delivery and call on Monday to arrange my refund. I duly told the gentlemen delivering that I reject the order and they can take it back. After several phone calls back and forth, Kevin the manager of the delivery team said that they would come back on Saturday (yesterday) and help me with the assembly as they "did not want me to have a negative experience". I did advise that I was very willing to pay for the service. Nobody arrived yesterday, nobody called to say they weren't coming, I waited the entire day, I now sit with a flat pack of furniture and have to now find someone to build the cupboard for me. As a former good customer of Mr Price Home, I have spent a fortune through your online app, I will not be spending anymore of my hard-earned money with your store.