ZS
Zimkhitha S

1 reviews | Active since Jan 2019

26 Apr 2024, 09:37

False adverti*****t

Good day...

My 11 year old daughter bought herself a bedding with her birthday present money from your store (Vincent park)

After walking around looking for specifically a glow in the Dard bedding, she finally found one at your store! However she later discovered that it does not glow not even a little bit. This is very disappointing for a little girl and unbelievable to think the lie to get people to buy their stuff (these are her exact words)

I'm very disappointed myself and would like to get some sort of apology that will be addressed to her and she spent "her money" buying what she has been hoping for but Mr Price ruined it for her.

Her name in Buhle Sibisi and my email address is ***

I'm furthermore shocked with the response that I must take up my complaint with the store as it's an in-store purchase. So my question is "is it the store that manufacture and label products" Come on Mr Prince, this is really very low for a store of this magnitude!

0
Replies (1)
Mr Price Home
Mr Price Home's reply28 Apr 2024, 11:47
Official
Good Day Zimkhitha Sibisi
I trust you are well, 

Please accept our apologies for the above incident. 

Your post will be sent off to the Area Manager for Vincent Park and you will receive personal feedback. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks

Mr Price Home