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Bruce B

1 reviews | Active since Jan 2018

27 Jan 2018, 15:30

False advertising and terrible service

We walked into table bay Mr Price home this afternoon and purchase which was on special a POLYCOTTON DUVET KING SIZE DUVET cover set advertised for R359 only to be charged R499 . Then they tell us it's a different material . They first tried to lie to us and say it is an embellished sheet then they said the manager said so then there was no manager. Appauling .

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Replies (3)
Mr Price Home
Mr Price Home's reply28 Jan 2018, 11:14
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price Home

BB
Bruce B's update13 Feb 2018, 12:54
Reviewer Update
I was informed I will receive a voucher about 3 weeks ago but still I have not heard anything . Does it really take this long?
Mr Price Home
Mr Price Home's reply15 Feb 2018, 16:48
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price Home