False advertising
On December I payed off my account. Now I'm receiving calls that I owe money for sim card. A sim card that I'm not using. During all this years with Mr price I never received a statement showing that I have a sim connect with them. As soon as I pay off the account it now shows that I have it. I have called them they told me they get back to me it's been a month now. Why all this years the statement didn't show that I'm paying for sim connection why now. I'm going to pay for something that I don't use. The agreement was once I receive the sim via mail and start using it they will charge me. But I have not used it. So they are selling customs lies now. Did call and check if I've received it and I'm using. No they didn't they assumed that I have it and I'm using it without checking with me. I will not pay for something that I don't use or have.
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price Home
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price Home
