BS
Bonolo S

1 reviews | Active since Jan 2014

01 Jan 2016, 10:39

False advertining

I recently purchased some goods on the Mr. Price Online only to find that there is small print that is not shown when you make a purchase I then got a call from the couriers wanting to confirm that I had bought only one of the thing that want it then to Mr. Price home Two days to resolve this after I insisted on talking to a manager as the consultant's that work there where moving me from one to the other which way creating more confusion.<br> <br> I have since spoken to the manager whom promised me a credit back into my account and was advised that this would only take 48 hour and this is now 72 hours late and no response or even a curtesy to keep me in the loop of where my money is as they were really not providing the service that they said they would.<br> <br> To all the people that are considering on purchasing online from them please fink twice or maybe thrice before you find yourself in the same situation of having to fight for what is really yours.<br> <br> Kind Regards,<br> Angry Customer

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Replies (1)
Mr Price Home
Mr Price Home's reply04 Jan 2016, 14:40
Official
Hello Bonolose12,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team Leaders, who will handle this matter personally with you.
Many Thanks
Mr Price