**** refund

<p>I initially ordered clothes online from MRP online and made a finger error in my payment. I admitted my mistake and contacted their customer services department to request a refund. After three weeks of waiting for the refund to be processed, I was informed that my request for a refund was never submitted. In an attempt to resolve MRP's query for them, I accepted a voucher. I was assured by the consultant that the voucher could be redeemed at MRP Home. </p> <p>I have now been trying to redeem this voucher since Friday 26/08/2016 to no avail. I've reported this to their call centre but have been advised that my browser is the problem. So I've logged on to two other devices and get the same error message. Now al of a sudden the balance on my voucher has reduced from R700 to R7.08.</p> <p> </p> <p>I have absolutely had it with these people. This is my money and I accepted a voucher to solve their problem. Now they have in essence ****** my money.</p> <p> </p> <p>So disgusted right now.</p>