Failed Mr Price Home delivery

<p>I do not even know where to start, but all I know is that I feel anger towards the useless Mr Price Home!</p> <p> </p> <p>To be more specific, Me and my partner ordered a TV set from Mr Price Home in Greenstone on the 11th of Feb 2017 and guess what?? Still waiting for the TV set being delivered succesfully to our place. In the store we were asked what day would suit us for delivery and we said Saturday the 4th of March as we moved into our new home on the 3rd of March. Saturday came and we literally phoned 6 times to Mr Price Home Greenstone and did not get answer. After the 7th time someone picked up the phone and did not even apologise after I explained the situation and just gave me another number to phone which is the Mr Price Home main branch or something not even sure. When I phoned they told me I should phone Mr Price Home directly. I was so ****ed because I just got off the phone speaking to the store I purchased the TV set.</p> <p> </p> <p>So from 8am in the morning till 5pm me and my partner stayed home phoning multiple times to get this sorted out. After 5pm a guy called Noel who works at Mr Price Home Greenstone phoned me and said could we make it Monday but I said no as I can't due to work. So we arranged for Tuesday. </p> <p> </p> <p>Tuesday the 7th of March arrived and FINALLY the delivery of our TV set came in one piece at 5pm. It took them 2 and a half hours to set it up only to find that there are dark black marks inside the wood. This was noted by the delivery guy and he took photos and also noted it on my receipt. I was panicking as I now have to go through the whole useless Mr Price Home process of getting my tv set without marks. The delivery guy told me I do not have to stress they will phone me to set a new delivery time and fetch the tv set with marks.</p> <p> </p> <p>The next day a person phoned me and asked if everything went well with the set up of my tv set. I explained the whole situation and I quickly realised that this person is not fami**** with what happened and I was furious!</p> <p> </p> <p>I again phoned Mr Price Home Greenstone to explain the same story and then Noel who I already mentioned told me he will sort it out and it never happened as today on the 15th of March the delivery was supposed to happen again. I phoned and they promised me they will be coming. I had to take off from work from 2pm as they phoned me to say I must be ready for them by then to receive the delivery. </p> <p> </p> <p>I am unbelievably ****ed off by them and I will make sure to take action on this pathetic service I received! I am a very patient person but this is beyond anyones patience! Please help!</p> <p> </p> <p>Kind regards</p> <p>Jacques</p> <p> </p> <p> </p>