1 reviews | Active since Feb 2012
Fail to deliver on service as promised.
On Tuesday(27 January 2015) Night I order some curtains etc online at Mr Price online which was very nice to do and easy. I also included the express delivery which is that the order will be delivered in 1 - 3 days to your selected store, but for fee. So this means it will be at the store at the latest Friday(30 January 2015) night 9 pm when the store closes. This works perfectly for us since we only move in our new house on Saturday(31 January 2015). Well Friday came and went no delivery. So on Saturday(31 January 2015) I decided to give them change till the afternoon. So when we finished our moving I give the help desk a call about 3 times that day and each time they said it will be there that day(31 January 2015). Saturday came and went. On Sunday(1 February 2015) I called the help desk again and this time they said the delivery should have been delivered already but they will follow up and come back to me. It is now Monday morning no curtains on my windows and I'm still waiting for my order. If I pay for a service I expect to receive that service. The online shop is an excellent idea and would work wonders, but with a service like this I won't recommend it to anyone.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price Home
