Extremely Unhappy Client
<p>I went to Mr. Price Home at The Glen at exactly 12:43:03 on 05/06/2016. I bought over R1000.00 worth of bedding. I live in Vereeniging so this is honestly far from me. As I get home and want to put on my bedding I look in the bag only to find that they did not put in my Blue and White Menara Bedding, my 2 x Yellow Pillowcases and My Yellow fitted sheet. I am extremely unhappy as I spent so much money all just to fi d my items not being in my bag. I am disgusted with the assistant that helped me as it was her job to put my items that I paid for in my bag!!! This is *****ing from me as I paid for these items and they did not give it to me!!! I cannot believe this poor workmanship from this assistant!! As for the manager Jonas Mokoena I phoned 6 times. The first time he answered and put the phone down in my ear after that I phoned another 6 times and he did not answer again. I am going there tomorrow in my working hours to sort this matter out. I am disguted with the service and me nor my family will EVER shop at Mr. Price Home the Glen again!!! They ***** from a person!!!</p>
Hi Melissa
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price Home
Hi Melissa
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price Home
