Extremely bad service from MRP Home online portal and customer service

<p>I experienced very bad service from MRP Home online portal this past week. I ordered goods online on 5 June and even selected the express option that is an extra R70 for the goods to be delivered 1-3 Working Days from day of order. On 8 June I went online to check how far my order is from being delivered and it said "processing". I immediately went into my mailbox to the order confirmation and got an email to contact in case you need help. I got a mail back from a person working for the customer service department and told me "the warehouse is experiencing some technical difficulties in processing some orders and the order will be delivered in the course of next week (which is this week). I then rep**** and said it is fine, I just need it for next weekend (this weekend coming) he then rep**** and said he will ensure that it gets delivered next week and will let the courier company know that this be delivered before Friday (this Friday coming). This morning 12 June I went online again to check the progress of my order and it still said "processing". I then mailed the person who I was in contact with last week and asked what is going on with my order as I see it is still being processed, he then rep**** with the same email he sent me on the 8th. I am so unimpressed with this and I will never buy from their online portal again!</p>