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Farazana B

1 reviews | Active since Jul 2021

16 Feb 2022, 09:37

Excellent Service From Alfred - Retail Crossing

I recently visted Mr Price Home at Retail Crossing Little Falls. After 30 minutes of waiting to be assisted by one of the reps on the floor with no luck, a gentleman named Alfred assisted my husband and I.

Alfred was phenomenal. He was folding mats at the time he saw us, he helped us in every department. All the things we wanted that were not there he found and reserved for us at other branches in 5 minutes and did all this with a smile on his face. He assisted with folding and unfolding mats so I could be sure it was the one I wanted. He ran around the store checking to see if there was the pillows I wanted. He resembles what customer service should be.

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Replies (1)
Mr Price Home
Mr Price Home's reply16 Feb 2022, 11:26
Official
Good Day Farazana Bhula




Trust you well

We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to Management

Such feedback encourages our staff to continue meeting our customer's expectations

Many Thanks 

Mr Price Home