LS
Lorna S

1 reviews | Active since Mar 2019

29 Nov 2023, 15:18

Don't purchase non electric kettles from Mr Price Home.

I purchased a pale green non electric kettle on 23 August 2023. I hardly used it due to very little load shedding but the outside turned brown. On 28 November I tried to return it to the store where I purchased it at Canal Walk. I was told that It was more than 3 months since I had purchased it and it is therefore against their policy to accept it. I am bitterly disappointed! The product is inferior and did not discolor due to anything I did so I feel allowances should have been made.

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Replies (1)
Mr Price Home
Mr Price Home's reply30 Nov 2023, 14:22
Official
Hi Lorna Simone 

I trust you are well, 

 
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter. 

Your post will be sent off to the Area Manager for Canal walk  and you will receive personal feedback shortly. 

Warm Regards, 

Mr Price