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cronosmd C

1 reviews | Active since Apr 2017

28 Dec 2023, 15:47

Don't ever buy from Mrp home online.

Won't ever buy from Mr price home via their online store again. The courier company they use, City Logistics, is the worst courier I've ever had the displeasure of dealing with. The online tracking portal displays incorrect information. It stated my parcel was shipping on the 14th of December. It is now the 28th and still nothing. Mr Price support have little interest in helping and make it seem like they can help. I've been told so many times that the parcel has been been booked out of the warehouse but it never arrives. So where is it ? And Mr price home charge R450 for delivery. Way more expensive then others and yet they have taken the longest to deliver.

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Replies (1)
Mr Price Home
Mr Price Home's reply29 Dec 2023, 12:28
Official
Good Day

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks 

Mr Price Home