KT
Karin T

1 reviews | Active since Jun 2017

10 Jun 2017, 07:59

Dont buy from Mr Price Home Online

<p>I purchased 2 items from Mr Price home online. I paid extra for express delivery very. They did not deliver do express delivery they took a week instead of 1-3 days. But still charged me for the delivery. They also only delivered half of the order. I order 2 carpets and received 1. But they charged me for 2. They have not given me a refund. I needed the 2 items together as it was a gift for twin girls. I phone and e-mail to no avail. They say they will contact me but don't. So they basically ***** from people and we have no recourse. The only contact number is a call center so you never speak to the same person twice. And if you track the order online they say it has been delivered. The service is shocking.</p>

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Replies (1)
Mr Price Home
Mr Price Home's reply10 Jun 2017, 10:07
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price Home