SvdM
Sanita van der Merwe

1 reviews | Active since Dec 2017

22 Dec 2017, 09:04

Do not trust MR PRICE HOME ONLINE business

Do NOT order online form MR PRICE HOME is the bottome line.. I ordered and paid online for 2 coffee tables on 29 November. it is the 22nd of December today. After 2 calls to the help centre and 12 + emails to the online help centre, with vague response, I still did not receive the order. The message from the call centre: "we cannot trace your order because you paid with credit card????? ' This is very alarming! No response since 29 November... This is an online service with the payment options to pay with your credit card- what is the point then of an online service? The online help email service: 'We will contact you today and give details of the delivery '......... No further response after 12 emails. MR PRICE is simply not fit for and cannot compete in the online business- if you read all the other complaints on hello peter - it is shocking!

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Replies (1)
Mr Price Home
Mr Price Home's reply04 Jan 2018, 12:21
Official

Good Day,

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
MRP