Do not keep their promises

I have purchased furniture at MrP Home in Galleria online via the App. Was assisted by Mpume on 11 April. Order nr ***. Was told that the items would be delivered around the 22nd of April. Up to today I have not been able to get any sort of real feedback or urgency from the call centre to get my order delivered. I have spoken to Pretty at Customer Care TWICE and everytime she just says it is being processed. This service is SHOCKING. I have a guest house that is standing empty with guests arriving on the 2nd of May without furniture!!!!!!!. I need someone to resolve this problem. Dana *** danaleroux1@gma